If you want to play today or tomorrow you need to call reception.
If you want to play at a later date, read on!
We suggest using a computer to complete your purchase as our booking system does not always display correctly on certain smart phones or tablets.
Every member of your team must read our COVID-19 terms and conditions. Please direct your fellow players towards these terms and conditions before placing a booking.
By completing your purchase you agree to our general and COVID-19 terms and conditions:
Please Click here to read our COVID-19 terms and conditions.
Please Click here to read our general terms and conditions.
Please pay close attention to our refund policy;
Escape Games at Escape Rooms Durham are NON-REFUNDABLE. If you are unable to attend your game, it can be rescheduled or exchanged for a voucher as long as at least 24 hours notice is given.
You will get confirmations from 'Grim Up North LTD' and 'Escape Rooms Lumley LTD,' our parent companies.
By finalising payment and purchase you agree to our terms and conditions. City Centre payments are received by 'Grim Up North LTD' (Company No.10321259). Lumley Castle payments are received by 'Escape Rooms Lumley LTD' (Company no. 11463426).