How are we dealing with COVID-19 (Coronavirus)?

  • Hygiene Stations – We regularly maintain hygiene station which include hand gel, tissues and pedal bins. These must be used before entering the building and during the event

  • Limited contact with staff – At our city centre site, staff will remain 2 meters away from all customers, to assist in social distancing.  At Lumley castle, interactions with staff will take place outside and will adhere to 2 meter social distancing.

  • We may conduct random temperature checks to ensure customer and staff safety

  • Each area is thoroughly disinfected as much as possible between each visit

  • You may only play with members of your household or social bubble

  • One one group on site at any time

  • No walk up bookings. All bookings must be conducted through our website or pre-booked over the phone

  • All players must agree to the new COVID-19 terms and conditions before booking

  • Staff will be wearing masks and PPE equipment. We request that you kindly wear a mask when on our premises.

  • If you or anyone in your team develops COVID-19 symptoms within 14 days after your game, you must contact us immediately. 

You can keep up to date with all government guidelines and instructions by following this link:

Whilst we have undertaken these measures, we cannot guarantee that if you attend any social event that you will not encounter the virus. 

© 2018 Owned and Operated By Grim Up North LTD (10321259)